Jobseekers’ phone line sees success

A
Government phone-line that helps jobseekers find work has now put more than a
quarter of a million people back into employment.

The
Employment Service Direct, launched three years ago, has received more than
8.8m calls and on average places 2,500 people in a job every week.

Operators
taking calls from the public typically have access to over 400,000 vacancies
around the country and Minister for Work Nick Brown was quick to praise the
service:

"Employment
Service Direct has now established itself as a key service for helping
jobseekers gain access to hundreds of thousands of job vacancies across the
country," he said.

"It
shows the modern service available to jobseekers through the Employment Service
which includes websites and touchscreen job points that have been rolled out
into almost every job centre in the country."

Sign up to our weekly round-up of HR news and guidance

Receive the Personnel Today Direct e-newsletter every Wednesday

Email(Required)

OptOut

From time to time, we will send you emails about selected products, events and services from Personnel Today - but you can choose to opt-out at any time. If you do not wish to receive these emails, please tick this box.

Phone

This field is for validation purposes and should be left unchanged.

Δ

The
service, which is available from 9am to 6pm, can match candidates to vacancies,
send out job applications and even arrange interviews with employers.

By Ross Wigham