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Latest News

TUC wants audits for working conditions of holiday staff

by Personnel Today 12 Aug 2004
by Personnel Today 12 Aug 2004

The
TUC is calling on the UK tourism industry to audit the working conditions
throughout the supply chain of the holidays they provide, to ensure workers are
not being abused.

The
call comes following a Tourism Concern investigation which showed that many of
the 200 million workers employed through the global tourism industry – worth
nearly £273bn a year – suffer low and unpredictable pay, treacherous safety
conditions, serious health risks, sexual harassment, long hours, and casual
employment.

It
also found that many don’t have contracts or training, and are prevented from
joining trade unions.

Four
companies account for 50 per cent of the tourism business leaving the UK. The
TUC is calling for them to set the standard of auditing employment standards
for smaller operations to follow.

Assistant
TUC general secretary Kay Carberry said: "UK holidaymakers would want to
know that a fair share of their holiday pound was going to the people who make
their holidays great. They would be reassured to know that their holiday
company has made sure there is no mistreatment of the waiters, cleaners,
guides, reps, cooks, drivers and other workers who cater for them.

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"This
is about companies treating working conditions as part of their social
responsibility, but also good business sense,” she said. “Good treatment of all
the workers your customers might meet will improve their performance. Customers
will enjoy the holiday more and will want to travel with you again."

By Quentin Reade

TUC
Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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