Managing difficult conversations at work

Authors: Sue Clark and Mel Myers
Price: £14.99
Publisher: Management Books
Pages: 258
ISBN: 1852525401

Sign up to our weekly round-up of HR news and guidance

Receive the Personnel Today Direct e-newsletter every Wednesday

Email(Required)

OptOut

From time to time, we will send you emails about selected products, events and services from Personnel Today and OHW+ - but you can choose to opt-out at any time. If you do not wish to receive these emails, please tick this box.

Comments

This field is for validation purposes and should be left unchanged.

Δ

Written by two psychologists, this book aims to help the reader manage difficult conversations by changing their own attitudes.

It’s practical, and it really spells out the issues. Unlike many business books, this one makes a point of helping the readers relate the theory to their own experiences. The heavy emphasis on theory can be off-putting, however, and it would have benefited from some case studies.