The way in which employers communicate with their workforce is an important part of employee relations. Employers should be aware of the importance of communicating with staff during periods of change in the workplace, particularly where the change is brought on by difficult economic circumstances, which may lead to new or amended job duties, organisational restructuring and redundancies.
Employers are keen to show their support for diversity and inclusion. But how employees and customers respond to D&I messaging can undermine some of the good work they're doing behind the scenes.