HR departments must go on the defensive and get tough in the boardroom, said
Andrew Banks, CEO at TMPWorldwide.
"HR professionals have a major challenge that they need to respond
to," he said. "They have the opportunity to be dinosaurs or saviours.
HR departments that are not making a difference will go."
Banks urged senior HR professionals to "be tough on your leaders".
He said most HR departments failed to rise to the challenge. "They need
to align their departments with business needs to be tougher on business. Only
about a quarter of HR departments have got their act together."