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Latest NewsEmployment contractsEmployment tribunals

Hundreds of Addison Lee drivers win worker status case

by Jo Faragher 8 Jan 2025
by Jo Faragher 8 Jan 2025 Robert Evans / Alamy
Robert Evans / Alamy

A tribunal has ruled that all Addison Lee drivers are workers, who will now be entitled to backdated holiday pay and compensation for loss of earnings.

Around 700 drivers brought their claims to a hearing that ran in October and November 2024, arguing that they are workers rather than self-employed contractors, and therefore entitled to rights such as holiday pay and the national minimum wage.

This followed a ruling in 2017 that three Addison Lee drivers were workers and an appeal against this in 2021 that was dismissed.

In 2021, a landmark Supreme Court decision ruled that Uber drivers were workers in a similar claim, and subsequently the three drivers from Addison Lee reached an out-of-court settlement.

Addison Lee

Addison Lee drivers are workers, Court of Appeal confirms 

Addison Lee executive ‘faked’ key email in worker status case 

The latest tribunal has ruled that all passenger drivers, courier drivers and executive drivers are working for the company during the times they are logged onto its app or mobile device.

Owner drivers are working from the time they have accepted work to the time that work ends, it added.

The claims for holiday pay and any underpayment of the national minimum wage can go back more than two years.

Employment Judge EJ Hyams was critical of the conduct of Addison Lee’s witnesses, remarking that Bill Kelly, operations director and Patrick Gallagher, a board-level director and chief operating officer, acted improperly in falsifying an email that was a key part of the firm’s evidence.

The ruling also found that the company had “paid lip service only” to making changes to worker entitlements since the 2017 judgment, and so the workers’ status did not really change.

For example, a driver agreement stipulated that drivers would be free to reject a job, but in practice, this was frowned upon, with emails presented as evidence suggesting a “three-strike rule be replaced by a one-strike rule” for turning down jobs.

The judgment added: “While the respondent said in the driver agreement that drivers were free to reject a job, that added nothing
material because drivers were always free to reject a job. The issue was the sanctions that would, or might, be applied.”

Liana Wood, employment solicitor at Leigh Day, which represented the drivers, said the decision was of “huge importance” to those who brought the case.

She said they had “been fighting for many years to be recognised as workers and to be paid properly for the work they do. We now urge Addison Lee to pay their drivers the compensation they are owed.”

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A spokesperson for Addison Lee said: “We are disappointed by the decision of the employment tribunal. We are currently considering options, including the right to appeal.”

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Jo Faragher

Jo Faragher has been an employment and business journalist for 20 years. She regularly contributes to Personnel Today and writes features for a number of national business and membership magazines. Jo is also the author of 'Good Work, Great Technology', published in 2022 by Clink Street Publishing, charting the relationship between effective workplace technology and productive and happy employees. She won the Willis Towers Watson HR journalist of the year award in 2015 and has been highly commended twice.

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