From 1st October 2004 the law* says that HR departments must use workplace mediation in their conflict resolution procedures, or face serious financial consequences. If an employer is unprepared for this legislation then a new practical guide: ampatico – The Complete Introduction to Mediation in the Workplace could keep them within the law.
Statutory Dispute Resolution* will require employers and employees to follow voluntary dispute resolution procedures (including workplace mediation). 75 per cent** of disputes that go to mediation are successfully resolved. Employers that fail to follow such procedures could find subsequent Tribunal awards against them increased by 50 per cent.
ampatico is a comprehensive CD-Rom that includes: easy to follow information on mediation; resources for establishing a mediation procedure; online personal plan to log progress and create an action plan; glossary of mediation and Alternative Dispute Resolution terminology; presentations for customised use.
ampatico has been written and produced by Zanne Findlay, one of the UK’s leading experts on mediation.
“Mediation shortens the time in the settling of employer-employee disputes, compared to Tribunals. It also compares highly favourably cost-wise,” states Zanne.
Reviewers have commented:-
“In my experience mediation is of huge benefit to all who participate. ampatico has produced an overview to mediation that is intelligent, clear and fun to use. I will be recommending it to employer clients as a practical resource.” (Mark Emery, Solicitor, Employment Dept, Bindman & Partners)
“ampatico is a brilliant introduction to mediation. Its easy to navigate, accessible and best of all – usable in the workplace.” (Mo Girach, CEO, SELDOC)
An online introduction to ampatico is available at www.ampatico.co.uk
15% Discount for PersonnelToday.com users
The ampatico CD-Rom is published by Applied Mediation Ltd. It is PC and Mac compatible. Normally £655 ex VAT, a special price is available for PersonnelToday.com readers of £555 ex VAT for payment by cheque or through issue of official Purchase Order. Just quote ‘personneltoday.com’ on order/correspondence. The ampatico CD-Rom is published by Applied Mediation Ltd. It can be ordered by phone (0207 652 6467), by fax (0870 855 5293), by email ([email protected]), online (www.ampatico.co.uk) or by post from: Applied Mediation Ltd, 207 Waller Road, London SE14 5LX.
* For more information on Employment Act 2002: Statutory Dispute Resolution (implementation date 1st October 2004) contact the DTi – http://www.dti.gov.uk/resolvingdisputes.htm or contact Applied Mediation Ltd (tel: 0207 652 6467/email: [email protected] ).
** Brett & Ury, USA
What is Mediation?
Mediation is a form of conflict resolution where an impartial third party assists in forging a mutually acceptable agreement.
Mediators do not offer advice (conciliation) or impose solutions (arbitration).
It is based on the principle that those involved in a dispute are best placed to resolve it.
Mediation is voluntary & confidential.
What are the Benefits of Mediation?
Workplace disputes can be extremely time consuming and stressful. Mediation offers a much quicker and easier solution.
Mediation provides a less confrontational way to resolve disputes.
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Mediation, even using external mediation consultants, will be far more cost effective than most other formal dispute procedures.
Mediation allows an organisation to meet its Statutory Dispute Resolution requirements in a way that may reduce awards made against it at Tribunal by up to 50 per cent.
