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Latest News

Bosses failing to provide staff with right technology

by Personnel Today 13 Jun 2003
by Personnel Today 13 Jun 2003

Many
employees do not have the technology to stay in touch and on top of their jobs
and, consequently, many are failing to do their jobs properly.

The
findings, from a survey conducted by telephone headsets manufacturer
Plantronics, indicate that more than half of UK employees who are expected to
be contactable throughout the working day, say their employers don’t give them
the appropriate technology to stay in touch when they are on the move.

Max
Nathan, from the Work Foundation’s iSociety project, said: "It’s critical
workers can stay connected when they need to be. Mobility becomes a problem if
we don’t have the tools to stay in touch. It’s then things slip through the
net."

The
findings include:

–
51 per cent of those surveyed say their employers don’t give them the
appropriate technology to stay in touch when they are on the move

–
One in 10 male employees admits to losing or damaging a business opportunity by
missing a vital telephone call

–
A third of workers stated they spend almost a quarter of the working day away
from their desks on non-essential business

–
47 per cent of respondents say their productivity levels could rise by as much
as 40 per cent if they had appropriate technology to work and stay in touch
when out of the office or away from their desk

By Michael Millar

Personnel Today
Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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