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Latest News

Cable & Wireless calls in outsource firm in £80m deal

by Personnel Today 17 Dec 2001
by Personnel Today 17 Dec 2001

Cable
& Wireless is to outsource much of its HR function to Accenture as part of
a five-year contract announced today worth an estimated £80m.

The
company is also to outsource its accounts receivable function as part of the
deal.

Also
announced today is a new global sales and marketing agreement between the two companies.

E-peopleserve,
acting as a sub-contractor to Accenture, will provide Cable & Wireless with
HR administration, learning and professional development services and assume
the company’s researching and recruiting function.

It
will also handle its payroll services and run its day-to-day HR operations.

More
than 90 HR roles will transfer to e-peopleserve as part of the contract.

Cable
& Wireless is retaining a team of finance and HR professionals to provide
strategic and policy direction, interface with the business and manage the
relationship with Accenture and e-peopleserve. 

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Avery
Duff, executive vice-president human resources, Cable & Wireless Global,
said, "This outsourcing agreement is not simply about generating cost
efficiencies but about transforming our operations to achieve world-class
performance levels."

Bill
Murphy, e-peopleserve’s CEO, commented, "We expect Cable & Wireless
not only to achieve significant savings through this arrangement, its senior HR
professionals will also be freed up to focus on strategic matters, positioning
its workforce for the economic and technological challenges that lie
ahead."

Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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