Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

HR strategy

Communication is the key to successful partnerships

by Personnel Today 17 May 2005
by Personnel Today 17 May 2005

Informal communication and personal relationships can ‘make or break’ partnerships such as joint ventures and Private Finance Initiative (PFI) projects, experts have warned.

When managing partnerships and alliances, organisations tend to concentrate on formal processes relating to governance and the monitoring of work. But, according to a new report from executive education provider Roffey Park, working relationships and other informal processes at each level are equally important.

“Formal processes may be the backbone of alliances/partnerships, but effective personal relationships provide the flesh on the bones that maintains the spirit of the alliance and enables people to work together as colleagues,” said report authors Wendy Hirsh, Valerie Garrow and Linda Holbeche.

The report identifies the HR processes that must be in place to support partnership working, including job design, work allocation, deployment, performance management and career development.

“Collaborative working creates extra challenges for staff at all levels, and HR practitioners must provide support to help people work in a new way,” said the report authors. “This support may involve joint HR interventions, such as shared training for those working in the alliance/partnership.”

The report warned that cultural differences between the partner organisations – such as the speed of decision making, the degree of bureaucracy/hierarchy, and attitudes to quality – can cause frustration, as can individual differences of work styles and personality.

“People have to be realistic that different cultures may exist between the organisations, and they have to work across these,” said the authors.

“It can be especially difficult for managers when your quality of service depends on staff employed by the partner organisation, which is outside of your direct control.”

To be effective, there should be clarity from the outset about what will be done, who will do it, what information will be shared, the standards of work expected, and how charging regimes will work, the report said.




 

Personnel Today
Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

previous post
Fire Brigades Union threatens strike over control room closures
next post
Government must defend UK’s working time opt-out

You may also like

Chief financial officers now more involved in HR

1 Jul 2022

CIPD Festival of Work: ‘Use crises as catalysts...

15 Jun 2022

Does a four day week work? Charlotte Lockhart...

1 Jun 2022

Davos 2022: ‘Invest in social jobs to save...

27 May 2022

Davos 2022: Upskilling workers necessary to overcome business...

26 May 2022

Davos hears that ‘wages can rise’ without creating...

26 May 2022

Adapt culture to hybrid work: do not force...

20 May 2022

Women in FTSE 350 leadership: ‘A lot of...

20 May 2022

Squishy, flabby, foggy HR? Andrew Bartlow talks to...

20 May 2022

How the Global Business Mobility visa will overhaul...

14 Apr 2022
  • 6 reasons why work-based learning is better than traditional training PROMOTED | A recent Fortune/Deloitte survey found that 71% of CEOs are anticipating that this year’s biggest business disrupter...Read more
  • Strengthening Scotland’s public services through virtual recruiting PROMOTED | This website is Scotland's go-to place for job seekers looking to apply for roles in public services...Read more
  • What’s next for L&D? Enter Alchemist… PROMOTED | It’s time to turn off the tedious and get ready for interactive and immersive learning experiences...Read more
  • Simple mistakes are blighting the onboarding experience PROMOTED | The onboarding of new hires is a company’s best chance...Read more
  • Preventing Burnout: How can HR help key workers get the right help? PROMOTED | Workplace wellbeing may seem a distant memory...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2022

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2022 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+