HR
outsourcing specialist Xchanging has received accreditation from the Chartered
Institute of Personnel and Development (CIPD) for a new qualification in
personnel practice for its employees.
The
Certificate in Personnel Practice covers the CIPD’s basic requirements for HR
personnel, such as training and development, recruitment and selection,
performance management, employee relations and interpersonal skills.
Xchanging
has adapted the course to suit its own requirements, covering its customer
support team (contact centre HR advisers) and remuneration and benefits
activities.
Richard
Houghton, chief executive of Xchanging HR Services, said that running a
CIPD-accredited course enables staff to achieve a nationally recognised
qualification of the highest professional standards.
“As
our business expands, we need to ensure that we provide the best HR outsourcing
service for our clients by maintaining a consistently high standard of HR
knowledge among staff at every level in our organisation,” said Houghton.
Staff
will be able to take the course on site, so they won’t have to travel to
inconveniently-located training centres.
David
Oldfield, HR business partner of Xchanging HR Services, said: “Not all our
employees require HR qualifications at as high a level as CIPD. However, all
our employees do need to understand the basic building blocks of the HR
function, and a Certificate in Personnel Practice is the ideal vehicle for
providing that knowledge.”
