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Latest News

Phone company Phones 4u bans e-mails

by Personnel Today 19 Sep 2003
by Personnel Today 19 Sep 2003

The
owner of mobile phone company Phones 4u, one of the companies leading the
evolution of communication, has banned more than 2,500 staff from sending or
receiving any e-mails.

John
Caudwell believes the ban will save every worker three hours a day and his
business at least £1m a year.

He
said that excellent service requires 100 per cent focus and e-mail was getting
the way. He said he preferred staff to get off their keyboards and get
face-to-face or on the phone to colleagues.

"I
saw that e-mail was insidiously invading Phones 4u so I banned it
immediately," said Caudwell.

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Staff
are already banned from using private e-mails at Phones 4u, and the only
internal e-mail still allowed is a morning message from the group’s
headquarters on Stoke-on-Trent.

By Michael Millar

Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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Personnel Today
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