Reducing violence and aggression in the workplace

new resource to help employers reduce violence and aggression in the workplace
has been launched as part of an Health and Safety Commission (HSC) campaign.

Health and Safety Executive (HSE) has funded the development of the scheme by
the Employment National Training Organisation (NTO) as part of the HSC’s
three-year programme to cut violence at work by 10 per cent by the end of 2003.

National Occupational Standards in managing work-related violence can be used
by employers to draw up policies on managing work-related violence and also
provide a framework for managers and staff to assess training needs.

to the British Crime Survey, there are currently 1.3 million incidents of
work-related violence a year, which often lead to poor staff morale, high
absenteeism, recruitment and staff turnover problems and a poor business image.

By Ross Wigham

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