References influenced by personality clashes

Nearly three-quarters of city employees believe that employment references
are influenced by personality and culture clashes, according to new research.

A survey of 680 city workers in London and Dublin also finds that while 65
per cent think references play a major role in hiring decisions, 60 per cent
believe they are just a ‘rubber stamp’ to hiring decisions.

According to the CitiPeople Index from global recruitment specialist Morgan
McKinley, two-thirds of employees believe verbal references have more value
than written testimonies.

More than 90 per cent claim they would never provide inaccurate information
in response to a reference request.

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The 2 per cent who admitted that they had provided inaccurate information in
the past said that the inaccuracies referred to levels of experience and the
reasons for leaving their last employer.

Nearly 60 per cent think that drug testing prior to being offered a position
should be part of the reference process.