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This award looked for excellence in human resource management across borders. Entrants had to demonstrate an effective and innovative approach to international HR issues. This might include, for example, managing an international team, achieving high quality and consistency in HR policies internationally, or global recruitment strategies.
Category judge
Ralph Tribe is vice-president at Getty Images, a global e-commerce business with 1,700 staff. He joined the firm from DA Consulting Group where he was European head of HR, responsible for building an employer brand which helped it become market leader within its niche. Prior to this, Tribe specialised in business critical HR strategy in hyper growth environments at consultancy Qtab
CB Hillier Parker
Management Services Team
About the company
CB Richard Ellis is a global real estate company with more than 10,000 staff worldwide. However, in the UK the firm is known as CB Hillier Parker. It began facilities management operations in 1999 and now operates in 31 countries
The challenge
The team wanted to create and deliver a high quality HR service for corporate facilities management clients
What the company did
- Created consistent processes to manage remote site employees
- A model project plan for the transfer of staff
- A communication plan to use with clients
- Core employee documentation including welcome packs and templates for one-to-one meetings
Benefits and achievements
- 99 per cent retention rate for transferring employees
- Cohesive and stable on-site teams
- Well trained and motivated employees
- Career progression and mentoring schemes
Ralph Tribe says: "A great example of how to build an international HR management model with limited resources. The beauty of this project is its close connection to the organisation's growth strategy. The results speak for themselves: a thriving business quickly seizing the opportunity to build its international presence on a solid HR infrastructure."
The team
No. in HR team 35
Staff responsible for 5,000
Debbie Walters HR director
Sarah Glover HR adviser
Louise Huckle HR adviser
Claire Hasselby HR assistant
Catherine Hitt HR assistant
Deloitte & Touch
