High-powered
PAs with degrees and IT knowledge are the new driving force behind many
businesses, according to a survey.
The
study by City & Guilds of 1,400 PAs
found that nearly a third make decisions on behalf of the company, 45 per cent
manage budgets and half have an in-depth knowledge of their organisation.
While
only 5 per cent of PAs over 55 have a degree, more than a quarter of those aged
18-24 have been to university. To keep ahead, three-quarters of respondents
said they update their skills regularly.
As
assistants take power, bosses are taking on more day-to-day administrative
tasks, as more than a fifth type their own letters, 40 per cent organise their
own meetings and over half answer the phone.
Paul
McClosky of City & Guilds said the demands of today’s workplace have
resulted in a new breed of super assistant.
Sign up to our weekly round-up of HR news and guidance
Receive the Personnel Today Direct e-newsletter every Wednesday
"They
are adaptable, flexible workers who stay on top by constantly learning new
skills," he said.
