The Retail Trust reports huge rise in stress-related helpline calls

A national charity has reported a sharp increase in calls from retail staff experiencing stress, depression and financial worries.

The Retail Trust says its helpline is taking 25% more of such calls than three months ago.

The free and confidential service available to all retail employees also recorded a steep upsurge in calls requesting information about redundancy.

Retail Trust’s chief executive Nigel Rothband said: “There is no doubt that this is a difficult time for retail staff as the credit crunch continues to impact.

Sign up to our weekly round-up of HR news and guidance

Receive the Personnel Today Direct e-newsletter every Wednesday

Email(Required)

OptOut

From time to time, we will send you emails about selected products, events and services from Personnel Today and OHW+ - but you can choose to opt-out at any time. If you do not wish to receive these emails, please tick this box.

Name

This field is for validation purposes and should be left unchanged.

Δ

“Retailers are proactively implementing strategies to ensure that staff know where they can go to for support, both internally and externally.”

The helpline is available seven days a week and provides support, information and guidance to retail workers on a wide range of concerns.