How to get into it
This job is often used as a route into HR, so you will not be expected to have any hands-on HR experience. Any type of administrative background would be advantageous, as would an HR-related degree.
What you will need
A degree is useful, but not always a necessity. If you can demonstrate a keen interest in HR, along with good 'soft skills' (such as a pleasant telephone manner or the ability to listen, for example) you should be considered for this type of role. During an interview, you may also be asked about your ability to deal with sensitive matters in the strictest of confidence.
What is involved
This position is similar to any other administration role, in that you will be carrying out general administrative duties, such as updating information systems, filing, and dealing with the post. But for those considering a career in HR, you will also find yourself gaining valuable first-hand experience of how an HR department is run. Therefore, this type of role is a perfect path into HR.
Excellent. Generally, the next step will be to become either an HR assistant or HR adviser. You can do this by proving yourself at an administrative level, showing a keen interest in HR and personal career development. If you are prepared to study for your CIPD qualification, a rewarding HR career could lie ahead of you.