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HR strategyOrganisation development

Can you help with questions posted on Personnel Today.com’s discussion forums?

by Personnel Today 25 Jan 2005
by Personnel Today 25 Jan 2005

Here are some edited highlights. For the full debates and to add your views,
go to www.personneltoday.com/discussionforums 

I am looking for advice about creating a preferred supplier list (PSL). People tend to go to any agency they know of or which has been recommended. How can I decide between which agencies to approach for information?

Answer 1: PSLs can be useful, although many companies are moving over to a tiered system where they have a PSL consisting of, say, three preferred suppliers at an agreed rate and if they cannot supply then you move down to the second tier.

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Answer 2: We have a simple process to control our PSL. If we have had dealings with a business for some time, say six months or more, we add them to our preferred supplier list. A questionnaire is then sent out to the business asking for trading specifics, and what services they can offer us, where, and average timeframes for delivery. Although it is the responsibility of our managers to advise when a business should be removed from the list, it is reviewed at least annually.

What is the difference between a strategy and a plan? Can a business have more than one strategy?

Answer 1: A strategy is a macro picture of how we would address a new market, a new opportunity or a new product or service. It provides direction. Strategies are normally required when very little information is available. Planning is a tool used to evolve a strategy for a specific organisation’s direction. A plan is a set of steps for each area of the strategy that would address customers, internal processes, financial outcome and people. It is a definitive step-by-step approach to achieving the strategy.

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Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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