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Personnel Today

Body language may be key to management

by Personnel Today 5 Dec 2000
by Personnel Today 5 Dec 2000

Want a
raise but can’t find the right moment – or the right way – to ask the boss?
Body language may well hold the answer to your problem.  

According
to a new book, Understanding Body Language, the way a person positions
themselves suggests more than the spoken word.

The book
explains the meanings behind body movements and shows how people who struggle
to persuade others can build rapport and attract attention through body
language.

Apparently,
10 per cent of all communication is unspoken. So, the book claims, face-to-face
contact is crucial in all important business transactions, meetings and deals.

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Geoff
Ribbens, management consultant and co-author of the book, said: “The importance
of body language on management is largely underestimated.

“Whether
managers succeed or fail in their tasks can often be traced to the hidden world
of non-verbal communication.”

Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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