Attacks
on rail staff are rocketing as employees bear the brunt of growing passenger
frustration.
The
number of assaults, threats and insults staff received across the network
numbered more than 3,000 last year – an increase of 24 per cent over the
previous year.
The
figures, compiled by the Rail Safety and Standards Board, show that of the
3,090 attacks last year, 1,989 were physical – up from 1,772 – and 883 verbal.
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Bob
Crow, general secretary of the RMT union said: "Rail employers are failing
to take adequate steps to protect staff, especially when it might cost them
money."