Marks and Spencer’s head of corporate personnel Pat Taylor is to go back to the shop floor along with 2,000 head office volunteers over the Christmas period.
The move is part of a staff morale-boosting initiative that will also see 50,000 employees receive a performance-related bonus. The bonus is also aimed at boosting pre-Christmas sales.
The 2,000 volunteers will serve in the stores of their choice in the busy two weeks spanning the Christmas period.
Taylor said, “We want to give the staff our support, and the spin-off for HR is that we will have the opportunity to see what working on the shop-floor is really like.”