staff numbers grew by 2,400 last year, despite the bank cutting 1,800 back
spokeswoman Chris Tucker said new technology has reduced the need for some back
office staff, but more customer-relations positions have been created.
growth sees the total number of employees at the bank rise to 78,600.
said longer opening hours will also create more jobs.
and NatWest have also cut backroom staff to more streamline operations.