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Personnel Today

B&Q takes staff induction online

by Personnel Today 12 Mar 2002
by Personnel Today 12 Mar 2002

DIY chain B&Q has turned to e-learning to help with the induction
process for new staff and to cut training time and costs.

The retailer has installed two computers in each of its 318 outlets,
offering online learning to 30,000 staff.

B&Q HR director Mike Cutt said the online system will help integrate the
4,000 extra staff being recruited this year. "It will help with staff
induction and help people find time to train," he said. The system will
also help staff recruited through the firm’s over-50s policy who may need to
improve their basic IT skills.

Cutt is hoping the e-learning initiative will result in significant cost and
time savings for HR because of the reduction in classroom training.

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"It is difficult to get 30,000 staff from different locations together
in retail for training," said Cutt. "With e-learning it can be done
at the individual’s convenience."

www.diy.com

Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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Personnel Today
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