A leading charity has issued new safety guidance to help employees remain safe from violence and abuse while in the workplace.
The Suzy Lamplugh Trust and insurance firm AON have jointly issued the advice to combat the loss of more than a million working hours lost every year due to physical and verbal abuse.
The booklet, Personal safety at work - a guidance for employees, offers basic strategies that staff can implement during their working day.
It also explains how to deal with aggression and physical attacks as well as giving advice on how to assess risks and plan personal safety.
The Suzy Lamplugh Trust was founded in 1976 by the parents of the estate agent murdered while carrying out her job.