Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Shared parental leave
    • Redundancy
    • Maternity & Paternity
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Shared parental leave
    • Redundancy
    • Maternity & Paternity
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

Latest NewsHR practiceLearning & developmentBullying and harassmentQualifications

Chartered Institute of Environmental Health launches conflict resolution qualification

by Gareth Vorster 24 Sep 2007
by Gareth Vorster 24 Sep 2007

The Chartered Institute of Environmental Health (CIEH) has launched a training programme covering conflict resolution and personal safety.

The qualification will enable workers to assess the risk of conflict, and defuse potentially heated situations which might also lead to bullying.

According to the Chartered Institute of Personnel and Development (CIPD), bullying accounts for up to 50% of stress-related workplace illnesses.

The CIPD cites employee behaviour as the number one reason for employment tribunals and estimates that bullying costs employers £2bn every year in lost revenue.

Accredited by the Qualifications and Curriculum Authority, the CIEH’s new Level 2 Conflict Resolution and Personal Safety qualification can be integrated into existing health and safety training schedules and includes a six-hour training programme followed by an examination.

Marianne Phillips, head of training at the CIEH said: “Our new qualification is a quality tool for employees and employers to build a zero tolerance to abusive behaviour.

“Confrontation can be predicted and with the right skills it can be managed and controlled. Apart from fulfilling a fundamental duty of care towards staff, employers can reap vital business benefits: increased productivity, staff retention, improved staff morale, reduction in numbers of lost working days and a lower risk of legal action,” she added.




Avatar
Gareth Vorster

previous post
Weekly dilemma – BlackBerries and stress
next post
The Commission for Equality and Human Rights: mesh or mess?

You may also like

P&O Ferries boss denies reputational damage after mass...

27 May 2022

Why Can’t Managers Manage? Chris Roebuck talks to...

27 May 2022

Parliament launches UK labour market inquiry

27 May 2022

Menopausal worker loses sex and disability discrimination claim

27 May 2022

Employers must help employees ‘flourish’ post-pandemic

27 May 2022

Age remains a barrier to upskilling finds research

27 May 2022

‘Inequality is embedded in our labour market’ says...

27 May 2022

More than £1bn of upskilling loan money has...

26 May 2022

Monkeypox advice for employers: working from home and...

26 May 2022

Davos 2022: Upskilling workers necessary to overcome business...

26 May 2022
  • Strathclyde Business School expands its Degree Apprenticeship offer in England PROMOTED | The University of Strathclyde is expanding its programmes...Read more
  • The Search for Talent: Six Major Employer Pitfalls PROMOTED | The Great Resignation continues unabated...Read more
  • Navigating the widening “Skills Confidence Gap” in 2022, and beyond PROMOTED | Cornerstone OnDemand conducted a global study...Read more
  • Apprenticeships are the solution to your recruitment problems PROMOTED | Apprenticeships have the pulling power...Read more
  • What it really means to be mentally fit PROMOTED | What is mental fitness...Read more
  • How music can help to ease anxiety at work PROMOTED | A lot has happened since March 2020, hasn’t it?...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2022

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2022 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Shared parental leave
    • Redundancy
    • Maternity & Paternity
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+