Culture of support is key to productivity

Your story headlined ‘Milestone or Millstone?’ (Personnel Today, 15 March) raises an important issue for HR as well as non-HR professionals: if people feel supported through life’s challenges they will inevitably be more productive.

Recent DDI research, called ‘Faking It’, showed that employees are up to four times more likely to be well motivated if they respect their boss as a person and feel comfortable discussing personal problems with them.

I would argue that combining an independent Employee Assistance Programme with an internal ‘culture of  support’ is one of the most effective ways to ensure employees feel supported.

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Organisations that invest in developing, nurturing and supporting the whole person, not just the employee, will get the best out of them and benefit from a positive impact on the bottom line.

Lucy McGee
Marketing director
DDI