Specialist recruitment company, Definitive Consulting, has launched the recruitment industry’s first money-back guarantee.
The DC Guarantee entitles clients to a full refund of their Retainer Fee if a suitable short-list of candidates is not delivered.
The scheme launches days after the company was named Best Accountancy Recruitment Firm at the prestigious Recruiter Awards this week
Darren James, Managing Director of Definitive Consulting said:
“Too many agencies will take on retained assignments, and take the retainer fee, when they have no intention of actively working to fulfil the brief – the DC Guarantee proves to our clients that, one way or another, they will get their money’s worth every time. It’s not as big a risk as it may sound – we have never failed to fill a role we have worked on a retained basis.
“That success is down to our market leading knowledge and expertise and our willingness to offer genuine consultancy. What’s more, we don’t limit our candidate search to those who are actively seeking employment – we use search and selection techniques to find the best people for the role, whether they are looking for a new job or not. We are very confident of our ability to fill every retained assignment we take on – and, unlike some of our competitors, we genuinely work on every one.”
Definitive Consulting guarantees to deliver a suitable shortlist of candidates for every retained assignment project it takes on
Sign up to our weekly round-up of HR news and guidance
Receive the Personnel Today Direct e-newsletter every Wednesday
The guarantee covers retained assignment customers’ first payment, the ‘retainer fee’
This first payment will be refunded in the event that Definitive Consulting is unable to deliver a suitable shortlist of candidates.
