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Personnel Today

Getting the right blend pays off in performance

by Personnel Today 1 Apr 2003
by Personnel Today 1 Apr 2003

The correct mix of blended learning can bring 163 per cent improvements in
performance, according to phase two of e-learning provider NETg’s Thomson
Impact Study, the Next Generation of Corporate Learning. The first part of the
study looked at how a blended approach is far more effective than a single
delivery method of learning. The study attempts to pinpoint the critical
components of a successful blended approach.

Leading organisations who collaborated in the study included
Lockheed-Martin, Utah State University, University of Limerick and
KnowledgePool. Researchers studied five separate groups of learners to compare
e-learning with three different permutations of blended learning:
instructor-led, text-based programs and scenario-based exercises.

A control group was set-up to benchmark performance and didn’t receive any
training at all. All of the groups completed a post-assessment and three
real-world tasks.

When compared with the control, the e-learning group, which took a standard
e-learning course, had a 99 per cent increase in on-the-job accuracy; the
instructor-led training group (ILT Blend), which received scenario-based
exercises (SBEs) within the context of an instructor-led course achieved a 163
per cent increase; the text blend group that received SBEs with access to text
learning objects scored a 153 per cent increase; and the SBE Blend group
received SBEs that included access to NETg’s learning objects showed a159 per
cent increase in accuracy.

When compared to the e-learning group, the blended learning groups were
27-32 percent more accurate in task performance and performed the tasks 41-51
per cent faster.

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"The Job Impact Study validates the effectiveness of a blended approach
to training," says Joe Dougherty, president of NETg. "In the final
analysis, the focus is on providing not only e-learning courses but supporting
the learner with a variety of instructional tools and solutions to ensure
training experience delivers measurable job performance improvements that are
aligned with the strategic objectives of the business."

www.netg.com

Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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