Hospitals aim to up standards with merit pay project

Frimley Park Hospital in Surrey has been chosen as one of six in the country
to take part in a pilot scheme which will reward NHS staff with cash bonuses
for good performance.

The £1.5m government scheme will provide team bonuses of at least £800 to
staff who meet specific targets set by the hospitals.

At Frimley Park, porters, caterers and other NHS ancillary workers will be
eligible for the bonus, with the aim of improving response times to telephone
calls, speeding up the collection of trolleys, improving cleanliness and
providing patients with better food.

Janet King, director of personnel and facilities at the hospital, said:
"Clinical staff can devote their time to looking after patients’ clinical
needs knowing that their ward is maintained to a high standard.

"This scheme can help encourage our staff to go beyond the minimum

King told Personnel Today that the hospital has already made significant
improvements over the past 12 months, with 81 per cent of its staff reporting
that they think the hospital is a good place to work, up from 74 per cent the
previous year.

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