Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

Supplier News

HR as Mediator & Peacemaker

by Personnel Today 29 Jul 2011
by Personnel Today 29 Jul 2011

Mediation experts, The TCM Group, are pleased to announce a new one day course ‘HR as Mediator & Peacemaker’. The course provides HR and ER professionals with the essential mediation skills to spot, prevent, and resolve workplace disputes before they escalate or explode.


Evidence from recent surveys such as the CIPD conflict management survey (published in Spring 2011) suggests that the focus of disciplinary and grievance procedures is transforming from process based to people based – from adversarial to non-adversarial. As a result, HR professionals are experiencing a shift of focus with greater emphasis on securing resolution and consensus rather than sanction and blame.


 “We created this course as whilst many HR professionals possess the instinct to mediate – in a formal sense, mediation is still relatively new with limited high quality training available” – David Liddle, MD, The TCM Group


 TCM’s one day course builds on delegates’ instinct for mediation and their experiences of grievance resolution. It offers a tried and tested model of mediation along with a series of practical tips and guides to help delegates secure positive resolutions in workplace grievances and disputes. It also enables HR and ER professionals to provide coaching and support for managers to help them secure constructive outcomes without the need for recourse to formal grievance, disciplinary or performance management procedures.


Book in July for just £206 (+VAT) usually £275 (+VAT)


http://www.thetcmgroup.com/training/courses/hr-mediator-peacemaker/

Avatar
Personnel Today

previous post
Younger generation disregards sun exposure risk
next post
What is IT consumerisation and why does it matter to employers?

You may also like

Free Webinar: Resolving Group Conflict in the Workplace

18 Jan 2012

THE SUPPLIER NEWS AREA IS NOW CLOSED

17 Jan 2012

Warning: Recruiters make four mistakes with psychometrics that...

5 Jan 2012

Three awards shortlisted for Jelf Employee Benefits

3 Jan 2012

Exclusive Investigations Training Offer for UK Universities

15 Dec 2011

Specsavers strengthens corporate provision with new customer service...

8 Dec 2011

Moschino Chooses The Cezanne OnDemand Online HR Software...

7 Dec 2011

Free Webinar: How to be a Conflict SuperHRo

28 Nov 2011

Fountains achieves independence with MidlandHR

22 Nov 2011

New video resource highlights techniques for improving all...

17 Nov 2011
  • NSPCC revamps its learning strategy with child wellbeing at its heart PROMOTED | The NSPCC’s mission is to prevent abuse and neglect...Read more
  • Diversity versus inclusion: Why the difference matters PROMOTED | It’s possible for an environment to be diverse, but not inclusive...Read more
  • Five steps for organisations across the globe to become more skills-driven PROMOTED | The shift in the world of work has been felt across the globe...Read more
  • The future of workforce development PROMOTED | Northumbria University and partners share insight...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2022

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2022 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+