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Latest News

HR directors want more value per employee

by Personnel Today 2 Sep 2003
by Personnel Today 2 Sep 2003

More
than half of HR directors are dissatisfied with the cost of HR per employee,
according to a new report.

Who
Dares Wins: HR Service Delivery in 2003
, a report by Xchanging HR Services,
surveyed 60 HR directors from some of the UK’s top organisations. 

It
found that:

–
70 per cent of HR directors want to improve their department’s ability to add
value to the organisation

–
68 per cent of HR directors think their department must improve its
transactional efficiency and productivity

–
More than half of HR directors are prevented from fulfilling these requirements
due to time constraints and other business initiatives taking priority

–
56 per cent of organisations are seriously considering extending or purchasing
outsourcing services in the next year

Richard
Houghton, chief executive of Xchanging UK, said: “Companies are taking a long
hard look at their back offices and are beginning to see that it makes sense to
shed costly and inefficient administrative processes so they can focus on
strategy.”

By Quentin Reade

Personnel Today
Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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