More
than half of HR directors are dissatisfied with the cost of HR per employee,
according to a new report.
Who
Dares Wins: HR Service Delivery in 2003, a report by Xchanging HR Services,
surveyed 60 HR directors from some of the UK’s top organisations.
It
found that:
–
70 per cent of HR directors want to improve their department’s ability to add
value to the organisation
–
68 per cent of HR directors think their department must improve its
transactional efficiency and productivity
–
More than half of HR directors are prevented from fulfilling these requirements
due to time constraints and other business initiatives taking priority
–
56 per cent of organisations are seriously considering extending or purchasing
outsourcing services in the next year
Richard
Houghton, chief executive of Xchanging UK, said: “Companies are taking a long
hard look at their back offices and are beginning to see that it makes sense to
shed costly and inefficient administrative processes so they can focus on
strategy.”
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