giant HSBC is to set up a call centre in The Philippines to handle customer
service and backroom operations for its UK customers.
bank will initially hire 500 people for the operation, to be based on the
outskirts of Manila.
executive Warner Manning said: "Quality telecommunications… and
English-language skills… are freely available in The Philippines."
deal had been held up by "political uncertainties", as The
Philippines is rated among the world’s top 10 most dangerous countries in which
to do business, according to statistics published this week by insurance broker
intends to pump "several million" dollars into the project which will
be located at the Northgate Cyberzone, in Alabang, south of Manila.
company already has service centres for UK customers in India, Malaysia and