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Personnel Today

IT more vital than the phone, teenagers say

by Personnel Today 27 Mar 2001
by Personnel Today 27 Mar 2001

The
next generation of employees are computer-literate but lack good interpersonal
skills.

The
Future Generation Internet Survey, published by business advisors KPMG, reveals
that 17- and 18-year-olds think that computers are more important than
telephones when starting their careers.

Derek
McAllen, director of KPMG’s e-business centre of excellence, claims that recent
technological communication advances mean that while young people are
computer-literate they lack the more traditional face-to-face skills.

“The
increasing use of e-mail and the popularity of text messaging between mobile
phones by young people means that while they are more computer-friendly than
previous generations their interpersonal skills are not fully developed,”
explained McAllen.

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“The
challenge for HR professions is twofold – an Internet strategy to attract the
best and a corporate strategy to retain the best. To do this they will have to
invest significantly in communication training courses.”

www.kpmg.co.uk

Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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