Line manager skills top list of learning needs

A survey of 68 organisations shows that, apart from equipping staff with the relevant skills for the job, the most important objectives for learning and development activities are improving the people management skills of line managers, and compliance with regulations.

Research from Personnel Today’s sister publication IRS Employment Review found that training budgets were found to be generally higher in the private sector. Among the respondents, the average annual spend per employee was found to be £150 in the public sector and £413 among private sector organisations.

A focus on staff coaching means that training them to coach has become an important aspect of management training. And managers are becoming increasingly involved in the training process, with 88% of the respondents saying they expect line managers to carry out at least some learning and development activities.

Face-to-face learning methods are more effective than passive techniques, and formal classroom training, one-to-one coaching and external conferences were cited as the most successful methods for management training. E-learning and action sets were rated poorly by the respondents. 020 8686 9141

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