Midlands Co-op’s record staff retention rate

Improved
HR policies have led to a 93 per cent retention rate for full-time staff at the
Midlands Co-operative Society, according to its personnel division.

The
society attributes this loyality to improved selection and recruitment methods,
comprehensive induction programmes, improved training and development, flexible
working, and a benefits package that includes staff discounts, pension
membership and a generous holiday entitlement.

Of
those leaving, most were doing so due to relocation, illness, retirement, or
because they were taking up further education. Chief executive Willie Tucker
said: "This is great news and something that we are really proud of."

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The
retention rate for part-time staff is 73 per cent.

By Quentin Reade