Revenue and Customs’ staff to strike over new work guidelines

About 8,000 Public and Commercial Services union (PCS) members will stage a one-day strike today over new work guidelines at Her Majesty’s Revenue and Customs (HMRC).

The workers, from HMRC’s processing offices, are protesting over the introduction of work practices that the union believes will cause excessive individual monitoring and de-skilling.

Mark Serwotka, PCS general secretary, said: “Skilled staff are increasingly angry over the introduction of the new-style working practices, which break up individual tasks, leading to the de-skilling and demotivation of the workforce.”

The union had postponed an earlier strike scheduled for 14 July after an interim agreement was reached with management, which then collapsed.

“Senior management need to stop provoking confrontation and get back round the negotiating table,” Serwotka said.

The strike will effect 10 offices across the UK, including Liverpool, Bradford and Portsmouth.

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