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HR practice

Russell HR Consulting launches fixed rate hotline

by Personnel Today 1 Mar 2010
by Personnel Today 1 Mar 2010

Russell HR Consulting has launched a fixed rate, unlimited access HR hotline to help businesses with employment law and HR issues.

In a bid to keep the costs of HR advice manageable, Russell HR Consulting offers unlimited telephone and email support to its clients using a small, friendly and courteous team of qualified HR professionals.

In addition to providing no nonsense, timely advice and workable solutions for HR issues, the hotline can draft employment documents, keep businesses up to date on the latest employment law changes and deliver practical employment law training.  The hotline team also take a proactive approach to advice and make regular calls to clients in the hope of nipping problems in the bud.  Unlike traditional HR hotlines the Russell HR team will also make site visits to carryout HR activities and support managers.

Kate Russell, Managing Director of Russell HR Consulting said: “Existing HR help lines are phenomenally expensive and usually require clients to commit to a contract for several years.  We’re offering businesses a fixed fee service that’s manageable financially and can be budgeted for.  Our clients stay with us because they find us so easy to deal with.  There’s no need to force them to stay by binding them into three year contracts.  Our clients say that they like dealing with the same team of advisors who know them and their business personally and who offer a fast and accurate service.  While we do make available a very reasonably priced insurance package, in reality it’s rarely used.  I’m proud to say that in 12 years we’ve dealt with hundreds of cases.  We’ve only had six claims go to tribunal in all that time, all of which we won.”

The fixed rate price HR Hotline is tailored to the needs of each individual business and provides best practice and legally compliant support for a period of 12 months.

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