Sainsbury bosses face tough new appraisal system

Sainsbury
managers are facing a tough new assessment regime as the supermarket chain
tries to improve customer service.

A
company spokeswoman said Sainsbury is sending managers to an ‘assessment
centre’.

She
played down reports that 100 of the 450 managers faced the axe, but said the
new scheme may see some retire early or move to smaller stores.

She
said the new assessment of the manager’s performance is no different to the
standard reviews that most employees have.

In
a statement the company said it is “operating in a very competitive retail
environment” and needs to improve service to win customers.

“We
regularly review our competencies across the business and the current activity
regarding store managers is one of these reviews,” the company said.

“The
role of the store manager is of paramount importance to the business and the
success of any store is very much dependent on the manager’s capability. Until
this review is complete we are not in a position to comment further.”

The
review is expected to be finished early next month.

By Ben Willmott

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