South West Trains will continue managers’ operational training

HR director at troubled train operator South West Trains told she is delighted strike action has been cancelled by the RMT
trade union.

strike action by station support staff had crippled the company’s operations
out of Waterloo, London.

strikes over pay were promised, but have now been called off to allow the
company to negotiate with all three of its staff’s trade unions in October.

Shears, HR director at SWT, said she is now looking to the future: "I am
pleased that it is over we can now sit down together and determine a
constructive way forward for the future of all of us and repair the damage the
strikes have called."

earlier strikes mangers, including those from the HR team, were trained up and
replaced staff as station guards and support staff to minimise disruptions.

insisted that management operational training would continue in case similar
strike action were to occur again:

has been clear positives that have come out of the strike with the training of
managers during the strikes in operational skills which they may not have had
otherwise. We shall continue to retain these skills and this will support us in
building relationships with our staff," she said.

 The strikers demanded pay increase parity
with train drivers. During the industrial action SWT imposed a 7.6 per cent
18-month pay increase, although it was phased in differently to the train
drivers’ pay increase.

By Paul Nelson

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