A good relationship between staff and their employers is one of the most important factors affecting motivation at work according to the CIPD.
The CIPD’s survey, Employers’ Perceptions of the Psychological Contract, reveals that more than one-in-three personnel managers believe that good communication between staff and managers is vital in creating an efficient workplace.
The survey of 1,300 personnel managers also shows that top-down communication from senior managers is seen as the least effective approach of getting messages to the workforce and mission statements are no more than moderately effective.
CIPD employee relations advisor Mike Emmott, said, “This report underlines that motivating people in the workplace is something that can not just be left to the personnel function, nor does it flow from high-sounding statements from chief executives.
“Employees’ commitment reflects their day-to-day contacts with their line managers about their job, and the way in which objective targets are set. Effective communication on job-related issues is a key ingredients in securing innovation and individual performance.”