Few employers use the information collected through staff surveys to help shape key HR and business policies.
A survey of 54 organisations by Personnel Today’s sister title IRS Employment Review shows that two-thirds conduct employee surveys.
The most common reasons for doing so are to demonstrate a commitment to employee views, cited by 29 participants, and to ‘take the pulse’ of the organisation, cited by 25. Two-thirds also wanted to track progress over time, but less than half were interested in benchmarking their results against others.
HR departments were found to be largely responsible for running staff surveys.
Almost all use the information to identify the strength and weaknesses of their organisations, but only around one-third use the data to direct the decisions of the board.
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