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Latest News

Telecoms firms suffer from HR weaknesses

by Personnel Today 13 Mar 2001
by Personnel Today 13 Mar 2001

Telecommunications firms are not effective at recruiting and
retaining good employees, according to a report.

The study by HR consultancy Watson Wyatt reveals that most
telecoms companies have human resources practices that provide good value to
shareholders but are poor at attracting and keeping the best employees.

The study claims that that a significant improvement in key
HR practices is associated with an increase of over a quarter in a company’s
market value.

“The study shows that many telecommunications companies do
not have clear policies for retaining their better performing employees,” said
Doug Ross, Watson Wyatt partner and co-author of the firm’s European Human
Capital Index.

“They tend to have HR policies which encourage the retention
of both good and less good performers within the organisation. Our research
suggests that this will have a negative impact on their financial performance.”

HR policies in telecommunications companies that help
recruit and retain good staff include sharing information, well-integrated
leadership practices and consistent pan-European HR practices.

The Watson Wyatt European Human Capital Index is based on a
study of 200 companies across Europe.

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Personnel Today

Personnel Today articles are written by an expert team of award-winning journalists who have been covering HR and L&D for many years. Some of our content is attributed to "Personnel Today" for a number of reasons, including: when numerous authors are associated with writing or editing a piece; or when the author is unknown (particularly for older articles).

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Personnel Today
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