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Hybrid workingOfficesLatest NewsBusiness continuityFlexible working

Tesco to pioneer office space in local stores

by Adam McCulloch 13 May 2022
by Adam McCulloch 13 May 2022 The trial office-in-a-shop is in New Malden, south west London
Photo: IWG
The trial office-in-a-shop is in New Malden, south west London
Photo: IWG

Tesco has announced a flexible working trial that could see people able to use office space within their local grocery stores.

The chain’s New Malden store in London will be the pioneer site with office space being made available within the next few days.

The office area will use space in-store, with desks, co-working areas and a meeting room provided.

Office service provider IWG said the trial with Tesco stemmed from “really strong demand” from workers to have spaces for working close to home, as opposed to commuting into city centres.

Mark Dixon, founder and chief executive of IWG, said: “People don’t want to spend hours commuting every day and instead want to live and work in their local communities.” The company’s own research recorded that 72% of workers would prefer to work flexibly.

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With 80% of firms, according to a survey from the Chartered Institute of Management, having now adopted hybrid-working since the end of the pandemic, the move doesn’t appear as outlandish as it may first appear.

Louise Goodland, head of strategic partnerships for Tesco, said the supermarket was always looking to “serve customers and communities better” and was looking forward to gauging responses to the trial.

Andrew Mawson, founder of global consultancy Advanced Workplace Associates, welcomed the scheme: “As the nine-to-five models of working give way to more hybrid models, the way organisations consider office space will have to change. The days of desk ownership are done. Offices are expensive fixed costs that generate large amounts of carbon. If they are not adding value they’ll be jettisoned.

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“Pre-pandemic, offices were poorly utilised with a traditional desk being only occupied 60% of the time it was available, between 8am and 8pm in a normal week. I expect to see organisations innovating to use office space in a more efficient manner to release unused space and time for monetisation. Large occupiers with an overhang of office space will need to look to a variety of innovative models in a market in which the atomic size of an organisations office footprint might be as little as 30% of its pre-pandemic need.”

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Adam McCulloch

Adam McCulloch first worked for Personnel Today magazine in the early 1990s as a sub editor. He rejoined Personnel Today as a writer in 2017, covering all aspects of HR but with a special interest in diversity, social mobility and industrial relations. He has ventured beyond the HR realm to work as a freelance writer and production editor in sectors including travel (The Guardian), aviation (Flight International), agriculture (Farmers' Weekly), music (Jazzwise), theatre (The Stage) and social work (Community Care). He is also the author of KentWalksNearLondon. Adam first became interested in industrial relations after witnessing an exchange between Arthur Scargill and National Coal Board chairman Ian McGregor in 1984, while working as a temp in facilities at the NCB, carrying extra chairs into a conference room!

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