Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Shared parental leave
    • Redundancy
    • Maternity & Paternity
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Shared parental leave
    • Redundancy
    • Maternity & Paternity
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+

Latest NewsEmployee relations

Thomas Cook slammed for ‘despicable’ attitude to staff who cancel holidays

by Guy Logan 10 Jul 2008
by Guy Logan 10 Jul 2008

Travel agency Thomas Cook has been branded ‘despicable and heartless’ for charging its employees cancellation fees for holidays they booked through the firm but can no longer take due to the threat of redundancy.

The Transport Salaried Staffs’ Association (TSSA), which represents travel staff, made the accusation after Thomas Cook refused to allow up to 260 members of staff facing the chop to cancel trips without incurring a fee.

Kevin Lucas, TSSA regional organiser, told Personnel Today: “We’ve had serious concerns from the beginning of the process. Thomas Cook made almost 4,000 redundancies last year, so it’s no stranger to this process.

“It’s attitude is despicable and completely heartless for refusing to waive cancellation charges for staff who, as a result of threatened job losses, feel the need to cancel their Thomas Cook holiday bookings.”

Two departments at Thomas Cook’s Accrington office, acquired in a merger with MyTravel last year, are being investigated as part of a 90-day redundancy consultation. The employer will transfer some of the 260 employees to offices in Peterborough and Bradford, and will allow a small number of staff to work from home.

A spokeswoman for Thomas Cook refused to discuss measures used by the HR department during the process, but confirmed that staff wouldn’t be treated any differently than under regular employment.

“In these circumstances, our normal employee policies regarding the cancellation of staff travel concessions still apply,” she said. The total number of employees who have booked holidays through Thomas Cook is unknown.




Avatar
Guy Logan

previous post
Government must practise what it preaches on equality
next post
On the move: Margaret Cook, Valerie Hughes-D’Aeth, and Jane Embley

You may also like

Accreditation scheme will ‘encourage LGBT+ people to be...

17 May 2022

Bald move: Tribunal was right in sex-related harassment...

17 May 2022

Number of working people with disability up 1.3...

17 May 2022

Wages fall 1.2% behind inflation as cost of...

17 May 2022

Police Scotland pays out £948,000 to female officer...

16 May 2022

Gender equality facing growing backlash from male managers

16 May 2022

Lack of flexibility pushes half of women to...

16 May 2022

How firms need to comply with sponsor licence...

16 May 2022

easyJet joins battle for cabin crew with £1,000...

16 May 2022

Ethnicity pay gaps: Not making reporting mandatory is...

16 May 2022
  • What it really means to be mentally fit PROMOTED | What is mental fitness...Read more
  • How music can help to ease anxiety at work PROMOTED | A lot has happened since March 2020, hasn’t it?...Read more
  • Why now is the time to plug the unhealthy gap PROMOTED | We’ve all heard the term ‘health is wealth’...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2022

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2022 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
    • Advertise
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Equality, diversity and inclusion
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Shared parental leave
    • Redundancy
    • Maternity & Paternity
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
    • OHW Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • XpertHR
    • Learn more
    • Products
    • Pricing
    • Free trial
    • Subscribe
    • XpertHR USA
  • Webinars
  • OHW+