in the workplace has reached unprecedented levels, with 170,000 Londoners
suffering violent incidents at work last year.
figure, from the London Chamber of Commerce and Industry, includes physical
assaults, intimidation, threats and verbal abuse.
Carr, occupational health expert at the chamber, said: "It is a growing
problem in general, but some people have to worry about it more than others.
the service industries such as transport, retail and leisure, face-to-face
contact with customers and clients increases the risk of violent