What you need to succeed
As with most HR jobs, a relevant degree and the CIPD qualification are standard requirements. Two to three years’ experience is normally necessary, although this can vary between employers. Strong interview skills, a high level of literacy and numeracy, and a demonstrable knowledge of HR legislation will all help during the selection process, but above all you must appear personable, as much of your work will be spent liaising with the organisation’s staff.
What is involved
Typically, an employee relations officer will be required to give advice and guidance on all aspects of employment law, with the most common topics being sickness, absenteeism, dispute resolution and disciplinary procedures. In unionised organisations, the employee relations officer will have the additional responsibility of assisting with, or managing, relations with the unions.
Prospects
Very good, especially for those hoping to move into a specialist HR role in the future. A position of this type will give you an in-depth knowledge of the HR department and its functions, and there’s every chance that the experience you gain will lead to a more senior or specialist role in the future.
By Hays Human Resources
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