A nurse has won a prestigious national award for innovation after designing
a booklet to help children going into hospital.
Heather Self, above, a nurse at Bupa hospital Washington-in-Tyne, won the
top prize in the customer services category of this year’s Idea of the Year
competition. She created the booklet to give children a better understanding of
what is involved in having an operation as well as to keep them entertained.
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The competition is run by ideasUK, an association of employers which aims to
encourage innovation among staff.