Milkround.com has achieved a near 100 percent approval rating from clients in its annual Customer Feedback Survey.
Some 96 percent of clients of the graduate recruitment website said they were either “happy” or “very happy” with the results from advertising their vacancies to students and graduates on the site.
Nearly nine out of 10 said they planned to use Milkround.com again, up from eight out of 10 following 2008’s survey, and 95 percent said they would recommend Milkround.com to others – up from 85 percent in 2008.
Comments such as Milkround “connects to great talent” and “Milkround outperforms them all” indicate the service is still the leading UK graduate recruitment website.
Milkround increased its yearly registration figure by 20% in 2009 and saw an increase in visits of 24%. The marketing team were pleased that these increases were welcomed by clients and appreciated the positive feedback including Milkround “has established a strong brand on campus and seems to be the first port of call for students.”
Milkround prides itself on excellent customer service so was pleased that the dedicated account managers received a high level of praise, with comments such as “The account management is second to none” and “The account managers we have dealt with have always been very proactive and helpful at any time during the recruitment periods – this point stands out against other recruitment services/products we use.”
Sales Director Jenni Wollerton said: “I’m proud the service offered by Milkround.com continues to be such a valued investment for graduate recruiters. We strive to provide recruitment solutions which surpass their needs, and these results prove we are achieving our goals with more clients happier than ever.”
“Thank you to all those that took the time to write positive testimonials and suggestions of improvement. Your feedback is invaluable and will be used to shape our products and services in future.”
“With ongoing development from our expert in-house IT department and a dedicated marketing team supporting account managers who always put the customer first, we will deliver the talent clients want for their 2010 vacancies fast and effectively.”
For a copy of the results please contact Jenni Wollerton.