Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

Personnel Today

Register
Log in
Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+

AcasEmployee relationsDispute resolutionLatest News

Acas urges employers to avoid full-blown disputes through mediation

by Emma Ann Hughes 18 Oct 2006
by Emma Ann Hughes 18 Oct 2006

Mediation should be increasingly considered by HR to resolve workplace disputes as early as possible, according to conciliation service Acas.

At Symposium Events’ Dispute Resolution and Mediation Summit in London today, Rita Donaghy, chair of Acas, urged employers to seek ways of dealing with issues as they arise, rather than waiting until it impacts on the working environment.

She said mediation should be offered where possible to prevent arguments escalating into disputes that lead to low morale, increased absence or, if unresolved, an employment tribunal.

In 2005-06 there were 109,712 applications to employment tribunals.

Donaghy said: “With any relationship breakdown, if the individuals stop talking, it often takes intervention from a third party to get communication back on track.

“Workplace mediation is increasingly being recognised as the ideal way to resolve workplace disputes between employers, employees or colleagues.

“Most people don’t like conflict, which is why a mediator can help individuals focus on where things have gone wrong and possible ways of moving forward,” she added.

“It makes good business sense to have good working relationships. Disputes and disagreements at work are costly in time and money.

Sign up to our weekly round-up of HR news and guidance

Receive the Personnel Today Direct e-newsletter every Wednesday

OptOut
This field is for validation purposes and should be left unchanged.

“We believe that prevention is better than cure, and mediation is just one of the services we offer which can help to resolve conflict in the workplace before it gets out of hand.” 

 

Emma Ann Hughes

previous post
Hertfordshire County Council scraps retirement age
next post
Time to chat costs businesses £43bn a year

You may also like

Man who juggled four council jobs guilty of...

18 Jul 2025

House of Lords votes against day-one dismissal rights

18 Jul 2025

Government launches call for evidence on unpaid internships

18 Jul 2025

Hospitality made up 45% of latest job losses

18 Jul 2025

‘Window of opportunity’ to avert resident doctor strikes

18 Jul 2025

Jaguar Land Rover to lose 500 management roles

18 Jul 2025

Gender pay gaps narrow in 2024-25

17 Jul 2025

UK job vacancies fall to a 10-year low

17 Jul 2025

Zero-hours employees may have to request guaranteed hours

17 Jul 2025

How to avoid the ‘Netflix effect’ in learning...

17 Jul 2025

  • Empower and engage for the future: A revolution in talent development (webinar) WEBINAR | As organisations strive...Read more
  • Empowering working parents and productivity during the summer holidays SPONSORED | Businesses play a...Read more
  • AI is here. Your workforce should be ready. SPONSORED | From content creation...Read more

Personnel Today Jobs
 

Search Jobs

PERSONNEL TODAY

About us
Contact us
Browse all HR topics
Email newsletters
Content feeds
Cookies policy
Privacy policy
Terms and conditions

JOBS

Personnel Today Jobs
Post a job
Why advertise with us?

EVENTS & PRODUCTS

The Personnel Today Awards
The RAD Awards
Employee Benefits
Forum for Expatriate Management
OHW+
Whatmedia

ADVERTISING & PR

Advertising opportunities
Features list 2025

  • Facebook
  • Twitter
  • Instagram
  • Linkedin


© 2011 - 2025 DVV Media International Ltd

Personnel Today
  • Home
    • All PT content
  • Email sign-up
  • Topics
    • HR Practice
    • Employee relations
    • Learning & training
    • Pay & benefits
    • Wellbeing
    • Recruitment & retention
    • HR strategy
    • HR Tech
    • The HR profession
    • Global
    • All HR topics
  • Legal
    • Case law
    • Commentary
    • Flexible working
    • Legal timetable
    • Maternity & paternity
    • Shared parental leave
    • Redundancy
    • TUPE
    • Disciplinary and grievances
    • Employer’s guides
  • AWARDS
    • Personnel Today Awards
    • The RAD Awards
  • Jobs
    • Find a job
    • Jobs by email
    • Careers advice
    • Post a job
  • Brightmine
    • Learn more
    • Products
    • Free trial
    • Request a quote
  • Webinars
  • Advertise
  • OHW+